Replacement of order
We offer a 7-Day Replacement Guarantee for products that arrive damaged, defective, or not as described. If you encounter any such issue, please contact us within 7 days of delivery, and we’ll be happy to arrange a replacement. Please note that we do not offer returns or refunds, except in cases where a replacement is not possible.
Cancellation of order
Everlong reserves the right to cancel any order without any explanation for doing so, under situation where Everlong is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Everlong policy or order has invalid address/incorrect information or for any other reason. However, Everlong will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.